How can we help?
Find practical guidance for connecting your Etsy shop, importing your listings and managing them safely with Cayana.
Try Essentials free for 30 days — one trial per Etsy shop, no payment card required.
Tutorials
Step-by-step video guides to using Cayana, on YouTube.
CAYANA TUTORIAL
Restore Etsy listing titles and images
Watch this 2-minute demo of Cayana Listing Protection: recover a saved listing title and image from an earlier backup.
You need an earlier backup containing the title or image you want to restore.
CAYANA TUTORIAL
Bulk edit variation prices & quantities
Update prices and stock across multiple Etsy listings in one go.
CAYANA TUTORIAL
Make an Etsy listing video from product photos
Turn the photos already in an Etsy listing into a product video with movement and transitions—no filming needed.
How listing updates work
Cayana does not change your Etsy listings simply because you connect or import a shop. When you edit listing information, you can review the affected listings and choose when to send those changes to Etsy.
Planned Studio tools will make it possible to update reusable content in one place and identify related listings that need updating. You will remain in control of when changes are applied to Etsy.
Cayana connects to Etsy using secure authorization. We never ask for your Etsy password, and you choose when approved listing changes are sent to Etsy.
Practical help for managing your Etsy shop
Use the Etsy connection flow in settings and approve access in Etsy. Cayana uses Etsy OAuth, so you sign in on Etsy directly and Cayana never asks for or stores your Etsy password.
Import reads listing data from Etsy and saves it in Cayana so you can review and edit it. Importing does not publish updates to Etsy.
Edit listing details inside Cayana, review your changes, then upload selected unsynced changes to Etsy when you are ready.
How to bulk edit Etsy listings safelyConnecting or importing a shop does not change Etsy listings. When you edit listing data, Cayana marks local changes for review, and updates are sent to Etsy only when you run an upload action.
Yes. You can work on individual listings or use bulk editing for selected listings. Upload actions can be done for a reviewed single listing or for unsynced listings from the listings page.
Bulk edit Etsy listing imagesEssentials currently includes:
- Individual listing management
- Bulk listing editing
- Listing photos and alt text
- Listing videos
- Designed for up to 2,500 active listings per connected shop
- Unlimited connected shops
Each Etsy shop receives one 30-day free trial with no payment card required. After it ends, subscribe to keep editing. Data is retained and listings remain viewable in read-only mode.
Essentials is $5.50 per shop/month founding pricing, with one 30-day no-card trial per Etsy shop. Subscribe by 31 January 2027 to retain that price for the first 24 paid months; Standard pricing after the founding offer will be announced later. Designed for up to 2,500 active listings, with no automatic lockout for larger shops. Studio comes later as a separate, higher-priced plan for reusable descriptions and images, Products, Product Types, Themes and shared media. Essentials founding pricing does not discount Studio
View plansUse dashboard settings to reconnect Etsy if your token or scopes need renewal. Shop removal is available in settings when eligible, and removed shops can be restored during the displayed recovery window.
Reconnect Etsy from settings and confirm you complete Etsy authorization. If the issue continues, send support details including what action failed and any on-screen error.
For the Studio plan, Printify connection is available from settings for connected accounts, but Cayana's core workflow currently focuses on direct Etsy listing management.
Create your account on the signup page and start a 30-day Essentials trial for your shop. No credit card is required.
Go to signupStudio
Studio is coming soon as an optional workspace for sellers who want to organise related listings and reuse descriptions, images, and other content across them.
Essentials costs $5.50 per shop/month at the founding price. Subscribe by 31 January 2027 to retain it for your first 24 paid months. Standard pricing after the founding offer will be announced later. Each shop gets a 30-day no-card trial. Studio is coming later as a separate plan.
Still need help?
Send us a message and include as much detail as you can about what you were trying to do.
We will reply as soon as we can.